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Homeowner Advocacy Unit
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Homeowner Advocacy Training/Continuing Legal Education
- Andrea Esquer, Assistant Director - Homeowner Advocacy Unit
Update from Arizona’s Representative to National Mortgage Settlement Monitoring Executive Committee
Jeremy Shorbe, Assistant Attorney General – Office of the Arizona Attorney General
Update on Arizona’s Hardest Hit Fund
- Reginald H. Givens, Arizona Department of Housing
Morning Session – Best Practices: Housing Counselors share best practices in serving clients
Counseling homeowners post-foreclosure – what do you do for them?
Lender errors on modifications and how to get them corrected.
How to identify a predatory loan and what steps do you take to help client out of that loan?
(Presenters: - Yvette
Uriondo, Senior Homeownership Counselor – NHS of Phoenix;
Frances Salcido, Housing Program Manager – Old Pueblo Community Services; Sherri Tate, Housing Counselor, Western Arizona Council of Governments)
Consumer Financial Protection Bureau
What is the Consumer Financial Protection Bureau
Overview of Mortgage Servicing Rules, Ability to Pay
How to use the CFPB Complaint System
Presenters: Whitney Patross; Lisa Lauroesch)
Afternoon Session One – Addressing Common problems that arise during modification process
Steps to continue modification process after homeowner passes away.
What if loan is transferred to new servicer during modification process?
What if documents appear to be altered or false?
Daniel Thompson – Short Sale Manager – Desert Schools Federal Credit Union; Brenda Lopez, Mortgage Help Center Manager – NHS of Phoenix; Beth Findsen, Attorney – Scottsdale)
Afternoon Session Two – Foreclosure and Legal Claims that Arise from Foreclosure Process
Overview of Foreclosure Process
Claims against trustees, servicers and lenders
HOAs and junior liens
(Presenters: Bob Dauber – ASU Homeowner Advocacy Unit; Monique Wilhite – ASU Homeowner Advocacy Unit; Daniel McCauley, Attorney)